Delivery Information

Please Note...

• When you select your delivery country at the basket your VAT will be removed (you will save approx 20% on each item).
• All quoted delivery times are based on “business days”, which excludes bank holidays and weekends.
• Orders placed after 2pm Friday, over the weekend or on a bank holiday will be sent out the next working business day.
• Standard items are sent via the Royal Mail Airsure service. When your order is despatched, you will be provided with a tracking refernce so that you can check on the progress of your package.
• Oneill wetsuits cannot be sent to this delivery country.

Important Information for Surfboards / Kayaks / Wakeboards

• All Surfboards and Kayaks will be delivered using Tuffnels Couriers. We have found them to offer the best and most reliable service.
• It is ESSENTIAL that items are inspected for damage before being signed for. No claim can be made for damage once the product is signed for in ‘good condition’. We cannot offer compensation for items that have not been inspected properly.

The 2-3 Week (Recorded Delivery) delivery option is sent via the Royal Mail Airsure postal service and can, on the very rare occasion, take up to 20 working days. Deliveries sent via this option cannot be considered delayed or lost with the Post Office until 3 weeks after posting. If you require your order by a certain day, we recommend using one of our guaranteed services.

* Please check the description of the luggage for its dimensions before ordering. If the luggage is over 90cm in length, please contact us before purchasing.

Shore Watersports Ltd. reserves the right to amend orders placed with incorrect delivery options without notice.